IPCONTACT

Reception and telephone answering service 24/7 & Multilingual From simple switchboard management to complex telephone answering missions, 100% of calls are handled in France by tele-secretaries, dedicated assistants... professionals in telephone reception. The service is available 24/7: you choose the hours for your telephone secretariat. A specific call center tailored to the instructions of each client: artisans, professionals in the medical, legal, tourism, or restaurant sectors, SMEs, large companies, or administrations... for simple tasks (qualification, message taking, filtering, or transfer...) or complex tasks (after-sales service, level 1 technical support, customer information, trilingual solutions, customer follow-up...) An innovative telephone platform to enhance your daily organization that combines the human skills of 160 French call centers with innovative CRM & Telecom tools developed by the software publisher Logicielnet: scheduling and appointment setting, voicemail, interactive voice response (for sales service, press 1...), web callback, call transfer...